DexKnows.com, the local search portal owned by RH Donnelley, has just added the ability to post consumer reviews of their local business listings.
The two big players in this space or Yelp and Yahoo! Local, but the landscape is littered with changed and/or failed attempts by companies such as Judy's Book, Insider Pages, and Intuit's effort Zipingo.
What makes DexKnows a bit different from these other plays is that 1) they own the local business listing data; 2) they have feet on the street in the form of a formidable sales force; and 3) they have the might of RH Donnelly behind them.
I think this could be a formidable player in the local business review space, should they find the right recipe for online community.
After I contacted my local internet provider and getting a rather random costly estimate to come out and diagnosei my problem, I found the treasure in the desert in PCHelpForce. The tech "ARI" came to my home as scheduled and did his magic. He used all of his resources to remedy my problem and gave me instructions on what I need to do to safeguard my file and restore my system. Even after he left he responded to my call for additional support and even returned later when I got stalled when I could not restore my system as he had instructed. He was incredible, professional and a wonderful resource in a market where we just never know what we are getting. I am passing PCHelpForce's website and numbers onto associates in my office because at some point we all seem to need help with our home PCs and it is wonderful to have a resource like this company.
David A. Peterson
Ahwatukee
June 2008
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